Iron Mountain Customer Care Jobs

y Policy Statement, <a href="">CLICK HERE</a><br><br><strong>Requisition:</strong> J00

Job Information

Iron Mountain Data Entry Specialist in Kocaeli, Turkey

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.

Job Description:

  • Monitors the functioning of the Oneil system in terms of the compliance of operational processes with the Chain of Custody principles and the applicable procedures

  • Monitors, verifies data, analyzes and resolves exceptions on an ongoing basis

  • Conducts analysis, on the basis of which trains employees about the causes of exceptions and how to prevent their occurrence

  • Prepares and distributes reports

  • Analyzes qualitative indicators, verifies the results and the connection of input and source data with them

  • Conducts and presents reports

  • Supports solving problems with ONeil reported by employees

  • Monitors the implementation and maintenance of corrective actions, short and long term

  • Correctness of input and source data

  • Verification of compliance of physical and system states and statuses

  • Monitoring of implementations and maintaining corrective actions

  • Takes part in the training process in terms of quality assurance

  • Renewal training / after incidents and complaints


  • Good understanding of statistical data analysis

  • Advanced excel skills

  • Good command of written and spoken English

  • Education: Mathematical or Industrial engineer, Statistics

  • Experience: Minimum 2 years of experience in a similar position

  • Preferably residing / will be able to reside in Istanbul Anatolian side or Gebze.

Category: Customer Services & Support Group

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0027225